invite Duplicate or failed payments
Duplicate charges and payments captured without the purchased plan being activated are eligible for correction or refund after Razorpay verification.
Essential and Premium
Requests made before publishing will normally be refunded. After a paid invitation is published, refunds are considered for a material technical failure that we cannot correct in a reasonable time. Change of mind after successful publishing is generally not refundable because the digital service has been delivered.
Bespoke work
The accepted quote defines milestones, revision limits and refund terms. Completed creative milestones and third-party expenses are not refundable.
Requesting help
Email payments@invitelink.shop with the account email, invitation ID and Razorpay payment ID. Do not email card or banking credentials. Approved refunds return through the original payment method according to Razorpay and bank timelines.
Related policies
See the Pricing page, Terms and Privacy Policy.